Lyndhurst Garden House

Lyndhurst Garden House
Lyndhurst Garden House

Thursday, March 7, 2013

Floored on second try

Wednesday had been set aside as the final day for Queen's Room remodeling.  I took the day off of work.  But instead the builder worked on the floor the entire day.  And when he left, it was flawed with gaps in between various planks.  Unfortunately I did not measure or photograph these gaps, but one of the largest was right in the middle of the room and most visible just as you opened the door.  I would guess it was wide enough to stick 5-10 sheets of paper into it.  So it was good I had taken the day off, since I was able to talk about the issues with a friend and the builder in multiple phone calls from about 4pm to 8pm.  Finally, the builder agreed he would make it right.  I was still worried.  Was he really going to fix it?  It seemed to me he would have to re-install every single plank to get it right.  And it seemed to me he would probably not be willing to do that.

So on Thursday the builder came back.  He himself decided to remove and re-install every single plank, starting from the wall corner, so that he never had to walk on top of his previous work.  That was the trick.  He had never had to do that with Allure brand flooring sold at Home Depot because it sticks hard much faster, and also because he had never used cushion underlayment beneath a vinyl plank floor.  He dedicated the entire day to fixing this problem because he was interested in having my continuing business, and just personally he wanted to get it right to show he could.  Even though he hates how hard the Armstrong Luxe is to install (compared with Allure) he thinks it is the most beautiful vinyl plank floor he has ever seen.

The result is now a very beautiful and tight floor with just a tad of cushion.  As of Thursday night it has been rolled with the 100 pound roller two times.  The builder left the roller, and plans to give the floor another roll or two on Friday when he is going to install the window.

And that's the short version of the story, leaving out the long and interesting arguments I had with the builder before he got it right, starting from the very beginning.



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